Thursday, August 28, 2014

The App That’s Changing How and Where We Work Together - GoToMeeting by Citrix

Beam Me Up Scotty?
The App That’s Changing How and Where We Work Together - GoToMeeting by Citrix

Twenty years ago it was the stuff of science fiction. Today it’s standard operating procedure for companies around the world. And while it’s not quite on the level of a Star Trek transporter, the end result is much the same.

When the Internet first came out, it was all about providing access to information – at any time, anywhere in the world. However, as the Internet has evolved, it has become more about connection. Because you can have all the information in the world, but business is still about people getting together to collaborate, solve problems, and add value to their customers.

You can email, text, tweet, instant message, and conference call all you want. But eventually there comes a time when you can’t do what needs to be done without face-to-face contact.

Problem is, who has time to fly to London, Bombay or Beijing for a one-hour meeting? And who can afford it? And then there’s all the jet lag, bad airport food, standing in line to get through security, and 15-hour flights to contend with. Where’s that Star Trek transporter when you need it?


It’s right here in one powerful app, called GoToMeeting, from Citrix.

Okay, so it can’t physically transport you from L.A. to Amsterdam in a matter of seconds. But it can take your face, voice, body language, thoughts, ideas and personality anywhere you want to go – instantly and for a mere pittance.

Think about that for a second.  Twenty years ago, the fax machine, a clunky device that took minutes to send and print a single document, represented the pinnacle of office technology.

Now we can send our virtual selves anywhere in the world with only a few clicks of the mouse. And we don’t have to worry about the transporter malfunctioning and our bodies not getting put back together correctly, which is kind of gross when you think about it.

The online software that combines meeting, desktop sharing and video conferencing in one easy-to-use app, GoToMeeting lets you:

  • Show your computer screen and work face-to-face using video conferencing
  • Enjoy a complete communication experience (versus just voice or text) with customers, colleagues or clients
  • Reduce or eliminate travel costs
  • Reduce training costs
  • Consult from anywhere (without the cost of going onsite)
  • Work more efficiently and effectively
  • Collaborate until the cows come home

And you can cut way down on bad airport food.  That alone makes it worth the price of admission. But as you’ll discover, there’s a LOT more you can do with GoToMeeting, that app that’s changing how and where we work.

Click here to learn more about how GoToMeeting can help your entire workforce collaborate more efficiently and effectively.


Saturday, August 23, 2014

Enterprise Help Desk and Support Software – Without Custom Coding


Business apps offer powerful tools for cutting costs and streamlining processes, especially in the Help Desk and Support niche. But when an app doesn’t do what you need it to do right out of the box, you only have two basic options. Spend the time and money to customize the app to your specific needs. Or just deal with it.

Agiloft has a better solution – apps that do what you want without the need for custom coding.

Agiloft provides flexible, integrated solutions for managing complex business processes that can be tailored to your exact needs without writing custom code. As a result, you can deploy the software faster and for less cost than with other enterprise systems. Designed to fit everyone from startups to Fortune 100 companies, Agiloft offers out-of-the-box solutions for:

  • Help desk
  • External customer support
  • ITIL
  • Contract and vendor management
  • Asset management
  • Change management
  • Workflow
  • Document management
  • Sarbanes-Oxley compliance

Built on an expandable platform that allows unlimited scalability, Agiloft offers a multitude of features that make it easy to work with. All modules use the same highly adaptable code base, which means that 95% of Agiloft users don’t require custom coding – everything is configured via the browser. The system can be deployed on Agiloft’s cloud infrastructure or on-site at your place of business. And the interface can be easily branded to match your website's look and feel.


Compliance Made Easy

If you need help with HIPPA and Sarbanes-Oxley regulations, Agiloft includes built-in SLA management and everything needed to conduct internal compliance audits. The system’s open architecture and robust integration capabilities allow you to build or import custom integrations into any Agiloft knowledgebase. And there’s no risk of outgrowing the suite. You can easily modify and expand the system as your business grows, with no extra cost to add new modules or functions.

With Agiloft, organizations of all sizes can deploy complex systems in weeks rather than months while rapidly responding to changing business needs. Get the flexibility you need to easily map any business process; capture, manage and audit the entire flow of information from any source; and drive your entire business to improved success and transparency!

To learn more about Agiloft, check out their SaasMAX profile page or visit www.agiloft.com.

Agiloft supports its resellers with ample sales and marketing collateral, including data sheets, demo videos, white papers, case studies and more. Resellers can also take advantage of free online training.

Wednesday, July 30, 2014

Want to Win $600? Plus New Exciting Apps on SaaSMAX for July! ..

New Exciting Apps on SaaSMAX! Plus...
SaaSMAX Recognized by CRN as a 2014 Emerging Vendor
EmergingVendors-2014

We're pleased to announce that SaaSMAX has been recognized as one of2014’s hottest emerging technology vendors by CRN, the top news source for solution providers and the IT channel. Read more on our WiseSaaS Blog.
 
WANT A CHANCE TO WIN $600?! Sign up as a SaaSMAX Reseller by August 6 at noonor drop your business card at CompTIA ChannelCon next week, Booth, #809, by August 6 at 1pm.
 

gotomeetingGoToMeeting allows you to easily host online meetings, trainings and web events with live HD video and integrated audio. Manage workflows and collaborate with anyone.learn more

vineretailVin eRetail is a SaaS based suite for e-commerce & retail clients  for complete e-commerce fulfillment that provides resellers a formidable solution to cover the entire supply chain process.learn more

docupeakWebiplex DocuPeak is an ERP-integrated document and business process management platform with out-of-the-box apps such as Accounts Payable (AP) automation, Order Fulfillment, Contract Lifecycle Management, and Vendor Management. learn more

lynkosLynkos is designed to help small & medium-sized teams boost sales and improve your productivity with easy-to-use CRM, cloud-based software. while being as easy to use as it gets. learn more

postmanmojoPostmanMojo is an alternative to, Office 365, Hosted Microsoft Exchange® and Google Apps® for Business.learn more

 salestrip Salestrip helps sales people to better organise, to faster prepare and to successfully close their deals by allowing them to present the right asset at the right time.learn more

servicetonicServiceTonic is much more than a Help Desk Software. It is a powerful and flexible Service Automation Cloud Platform.learn more

Resellers:  SaaSMAX is absolutely free to join. Take advantage of the special offers and commissions that come with being a member of SaaSMAX! Learn More.

SaaS Vendors:  SaaSMAX is the leading SaaS Marketplace focused on finding and matching you with Resellers.  It's the "Who's Who and Who's New in SaaS" marketplace for vendors that want to leverage the IT Channel and quality Resellers to reach buyers. Learn more.
 
TestimonialsWebinarsResellersApp VendorsAbout UsLearn More

Find New Buyers and Resellers on the SaaSMAX MarketplaceSaaSMAX is the ultimate SaaS Marketplace for VARs, MSPs, Cloud Service Providers, Telecom Agents, IT Solution Providers, Marketing Consultants and other Trusted Advisors.  Members of the SaaSMAX Community receive exclusive pricing offers and reseller incentives.  And it's FREE for qualified Resellers. 

Visit the SaaSMAX Marketplace to learn about hundreds of innovative SaaS offerings!

Become a SaaSMAX Reseller:  Join Here!
 

Saturday, July 26, 2014

See It, Don’t Say It, with Remote Call - Visual Pack from RSupport

Turn Your Customer Service Up a Notch with Real-Time Communication App

They say a picture is worth a thousand words. But in today’s fast-paced world, who has time for words? Now, you can save a thousand words – and deliver faster, more efficient customer service – by showing it instead of explaining it with Remote Call - Visual Pack.

A nifty app that provides real-time communication services, Remote Call - Visual Pack allows you to visually share objects and/or space using a smart phone’s camera and 3G/wi-fi capabilities. When customers need help with a product, you simply stream live video of the product from the their phone or mobile device to your service support agents, who can then diagnose the problem and suggest solutions on the spot. You see exactly what your customer sees, allowing you to identify and solve the problem remotely.


  • Improve support by eliminating the need for the customer to describe every detail of the problem
  • Significantly reduce on-site visits by remotely diagnosing issues
  • Shorten dispatch preparation time
  • Solve problems faster
  • Increase operational efficiency
  • Decrease total resolution costs
  • Create happier customers

A universal remote support tool that perfectly complements your phone support,
Remote Call - Visual Pack works on all Android and Apple iOS devices that have a built-in camera, and is compatible with SMS services like SureM, Clickatell, Twilio, and Early Connect. All sessions are encrypted end-to-end with 256-bit AES and SSL for maximum security. And Remote-Call - Visual Pack can be run on a private cloud.

The app allows you to record all support sessions for quality control, training, and auditing. You can remotely turn the mobile flash on or off to better see objects in poor lighting. And you can instantly switch from video to picture mode so customers can send photos to your support agent.

Remote Call - Visual Pack also remotely connects to PCs (Windows XP/Vista/7/8) and Apple Mac (OSX 10.5 and later) for larger screen sharing and mouse control. And your support agent can even draw on the mobile device’s screen to better lead the customer. If you regularly troubleshoot problems over the phone with your customers, it doesn’t get much better than this!

About Rsupport
Rsupport is a world leader in remote support and remote access solutions. Learn more about Remote Call - Visual Pack on their SaaSMAX Profile Page.


Resellers receive a 40% commission of all Visual Pack sales within 30 days of end user payment to Rsupport. Resellers that achieve more than $100,000 in sales in a calendar year earn an additional 5% bonus. As a SaaSMAX bonus, all Rsupport resellers will continue to earn 30% commission on all annual renewals.

Thursday, July 24, 2014

SaaSMAX to Bring Top-Rated Reseller-Friendly SaaS Applications to CompTIA ChannelCon 2014

                                                      


For Immediate Release




Meet the Largest Marketplace of Reseller-Friendly Business Cloud Software Applications
at CompTIA’s Industry Leading Channel Event #channelcon
             
Come to Booth #809 to Meet
Citrix, Vin eRetail, RSupport, FaxCore, SquareHook & Greenrope

San Diego, CA, July 23, 2014 — SaaSMAX today announced it will be exhibiting at CompTIA ChannelCon 2014, the premier partnering and training event for IT vendors, distributors and channel partners, August 4-6 in Phoenix at the JW Marriott Phoenix Desert Ridge Resort and Spa.  Additionally, SaaSMAX CEO, Dina Moskowitz, will participate in the panel presentation Building Hybrid Solutions to Meet Customer Demand, on Aug.. 5.  More event details, including registration, are available here. Follow SaaSMAX, and CompTIA ChannelCon via Twitter using hashtag #channelcon.

Throughout CompTIA ChannelCon 2014, SaaSMAX will engage with hundreds of IT professionals and showcase the innovative SaaS solutions that list on the SaaSMAX Marketplace.  “SaaSMAX currently has the largest selection of top-rated cloud-based business software applications that offer resellers attractive commission plans, generous special offers and partner enablement.  We look forward to introducing the CompTIA community to the many profitable new business opportunities they can now leverage,” said Dina Moskowitz, CEO of SaaSMAX. “Our lineup of Apps at ChannelCon this year is simply amazing. Each SaaS App offers functionality that will no-doubt drive tremendous value for resellers, with very attractive commissions and special offers.”

More on the Showcased Vendors and  Special Offers for SaaSMAX Resellers

Citrix is excited to announce our Citrix SaaS Advisor (CSSA) Referral Partnership with SaaSMAX at the CompTIA ChannelCon. “ said Randy Fahrbach Sr. Manager, SaaS Partner Development, Citrix. “SaaSMAX is a leading marketplace of SaaS and Cloud products and partners focused on providing SaaS solutions to their customers and this will help extend our reach. This is a win-win SaaSMAX partners to join the CSSA Referral Program and for SaaSMAX customers to purchase Citrix SaaS award winning products such as GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, GoToAssist, ShareFile and Podio.”



 Vin eRetail is a SaaS based product suite for multi-channel “bricks to clicks” fulfillment that offers resellers a scalable robust solution to cover the entire supply chain process for customers with multiple sales channels.  Modules include Merchandising, Inventory Management, WMS, Order Management, Analytics & Business Intelligence, Procurement, Returns, Point of Sale, CRM, Multi-Currency, Multi-Language User Interfaces and Third Party Logistics.  SaasMAX Resellers will enjoy 40% commissions on SaaS subscription fees for the life of their accounts, and 25% commissions on all service revenue.  “Stop by the SaaSMAX Booth for a demo,” said Alex Logan, Client Partners, Americas Channel Manager of Vinculum Group.


Rsupport is one of the premier developers of remote support and access solutions, and is thrilled to introduce amazing customer support products to Partners through SaaSMAX.  “After researching the SaaS reseller marketplace, SaaSMAX was mentioned several times as one of the best places introduce products to resellers and distributors,” said Matthew Choy, Managing Director of the US Office of Rsupport, Inc. “Rsupport is excited to be partnering with SaaSMAX and CompTIA ChannelCon, and is looking forward to introducing our newest product; RemoteCall + Visual Pack to new Channel Partners and offering industry leading reoccurring margins.” 


 The FaxCore fax server has been ‘cloud ready’ since its inception in 2002.   And the integration with etherFAX (a fax board in the cloud) enables you to implement a fax service with little to no capital expenditure.  SaaSMAX is the only distributor of both cloud-based fax solutions and can complement the offering with professional services and consulting at no extra charge.   Come meet Quinn Corey, Director of Sales for the Americas, at the SaaSMAX Booth, and enter to win one of 3 FaxScan devices with 1,200 free fax pages in the first year



SquareHook is making it easier than ever to create mobile friendly sites and stores online.  If your looking for a refresh or are just starting, SquareHook is the perfect tool to simplify the creation and hosting of your website.  At SquareHook, your website is made easy. SquareHook has been recently rewarded as a top 25 under 5 companies in the State of Utah as an emerging and growing company.  Some other companies that have received this award have been Omniture, Boostability and others. Moreover, SquareHook offers a free mobile friendly website to any new SaaSMAX Resellers.  “We will train and provide additional support in building your site and educating your customers on the need for a mobile friendly website,” said Joshua Maag, CEO of SquareHook.


GreenRope’s mission is to resolve the challenges of managing business operations by providing cloud-based integrated software that is effective, affordable, and user friendly. GreenRope streamlines key operations, including e-commerce and accounting, CRM, email marketing, mobile marketing, calendaring, websites, social media and more, into one easy-to-use platform. By using GreenRope, companies can reduce their marketing and CRM software expenses by an estimated 80%. GreenRope’s affordable pricing plans start as low as $129/month.

Attended by the “who’s who” in the IT channel, CompTIA ChannelCon 2014 is one of the IT industry’s most popular and rewarding partner and training events. It’s also the first CompTIA event to welcome the participation of more than 10,000 new registered users now engaged with the IT association under its new open access model which launched earlier this year. 

“CompTIA ChannelCon is a high-profile networking and training event that attracts the industry’s best and brightest, and delivers tremendous business value to all those in attendance,” said Kelly Ricker, Senior Vice President, Events and Education, CompTIA. “We’re thrilled to have SaaSMAX join us at ChannelCon to demonstrate its success and share market perspective with our premier members, registered users and guests.” 

To learn more about SaaSMAX, visit saasmax.com and Twitter.  
Follow all the activity around ChannelCon on Twitter via the hashtag #channelcon. Visit ChannelCon Registration and CompTIA Membership to learn more.
    
About CompTIA 
CompTIA is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. For more information, visit CompTIA online and on Facebook, LinkedIn and Twitter.

About SaaSMAX Corp.
SaaSMAX Corp. is the ultimate Value-Add SaaS Marketplace for business cloud software vendors (“SaaS Vendors”) and resellers to create new revenues and partner opportunities. Resellers can now find and compare SaaS Apps AND manage deal registrations, affiliate tools and commissions, all in one place. SaaS Vendors now have the ultimate neutral venue to showcase their solutions to relevant B2B Resellers and Buyers, plus marketing support and tools to track sales conversions and commissions.  www.SaaSMAX.com

# # #

Press contacts:
Dina Moskowitz
CEO
SaaSMAX Corp.
800-748-7650

Steven Ostrowski
CompTIA
630-678-8468
sostrowski@comptia.org

Marie Rourke
WhiteFox Marketing (for CompTIA)

714-292-2199